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The Dart Depot will endeavour to dispatch your order within 2 working days of your order being paid/placed. Our products are delivered to you using Courier Post or Aramax (for NZ) and DHL (for Australia).

North Island, New Zealand: Next working day (following The Dart Depot dispatch).

South Island, New Zealand: Two working days (following The Dart Depot dispatch).

Australia: Approximately four working days (following The Dart Depot dispatch).

Important to note:

If your item is going to a rural area, delivery may take an additional 24 hours. Rural deliveries do not require signature.

During peak times (e.g. Covid-19 related) our courier services NZ-wide can be at their capacity, please expect delays during these times.

Generally speaking, we aim to deliver your parcel within 2-3 days (in NZ) after your order has been placed. Of course, the courier company do their best to deliver your parcels to the above guidelines. But, but sometimes events beyond their control may mean they may take an extra day or so to deliver. As such, please note that they cannot guarantee delivery within the above service standards.

If you have any questions about the delivery of your parcel, please first check the Track and Trace page using your tracking link sent with your order dispatch email, then contact us if you have any further queries about your order: